Order Confirmation & Processing Upon placing your order, you will receive an automated confirmation email. Your payment will be manually captured by our team to verify the order before processing begins. We do not automatically fulfill orders to ensure strict quality control on all high-ticket freight shipments. Orders are processed within 1 to 2 business days.
Shipping Destinations We ship exclusively to 49 states within the United States. We do not ship to Hawaii, Puerto Rico, Guam, the Virgin Islands, or APO/FPO addresses due to freight dimension limitations.
Delivery Timelines & Methods
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Standard Curbside Freight (Free): Standard delivery takes 5 to 7 business days. Large equipment is shipped via LTL freight and delivered to the curb or driveway edge of your residence.
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White Glove & Porch Delivery: Select suppliers offer upgraded delivery options at checkout, such as Porch Delivery (approx. $250) or White Glove Delivery (approx. $500), where the carrier will bring the item inside and remove packaging.
Tracking and Carrier Appointments Tracking information will be emailed to you within 24 hours of your order leaving the warehouse. Because these are heavy freight deliveries, you must provide a valid phone number at checkout; the freight carrier will call you to schedule a mandatory delivery appointment.