Information We Collect When you purchase from Wellness Equipment Direct, we collect your name, billing address, shipping address, email, and phone number. We strictly require your phone number at checkout because LTL freight carriers must contact you to schedule heavy equipment delivery appointments. We do not collect or store full credit card numbers on our servers.
How We Use Your Information
We use your information exclusively to process orders, coordinate freight logistics, process payments, and communicate tracking updates. With your explicit consent provided at checkout, we may use your email or phone number to send promotional marketing materials.
Data Sharing
Your shipping details are securely shared with our domestic manufacturing partners and freight carriers solely for the purpose of fulfilling your order. We integrate with secure, third-party analytics and payment processors (such as Shopify Payments) that comply with strict data protection regulations to ensure your checkout experience is safe.